How the Coronavirus Effects Your Stay & Updates
Dear Prospective Guest!
The following will help you to understand how the coronavirus is effecting your visit with us. Be sure to review and understand the information and keep in mind the information and updates are changing daily. It is your responsibility to stay informed. For the latest on the coronavirus and the State of Vermont go to NOVEL CORONAVIRUS (COVID-19): VERMONT STATE RESPONSE & RESOURCES.
We are in the midst of a public health and safety crisis, but we will get past it. In order to protect ourselves, our guests and our communities, Vermont's Governor Phil Scott continues to issue Executive Orders to prevent the spread of the coronavirus in the hospitality industry. The first phase of the reopening of hotels and inns began June 22, 2020. We will update as circumstances change. In addition, be sure to review and understand our general policies, including our cancellation policies.
Important!: Below are the details of the Certificate of Compliance (COC), required by the State of Vermont, and the Waiver of Liability & Hold Harmless Agreement. Guests will be sent these two documents via email and must agree to their terms and email their affirmative response to no later than 24 hours before your arrival date. Without them, your reservation will be cancelled without refund.
Due to coronavirus concerns, the Inn will not be serving breakfast until further notice. We ask that you only eat takeout and pre-prepared foods in your room or in the outdoor courtyard area, with your own utensils. We provide glasses for your room. Of course, please be as tidy and clean as possible and dispose of waste properly. There are black plastic trash barrels within sight of every room's entrance door. No indoor cooking. There is a outdoor gas grill option (please ask).
Certificate of Compliance
To comply with the State of Vermont you are required to agree to the terms of the Certificate of Compliance (COC) prior to your arrival to the Inn. This can be done by affirming you have read he agreement we send to you by email and emailing us back. Only guests listed on the reservation are allowed on the property. Without this email from you agreeing with the COC confirmation signed Certificate of Compliance your reservation will be immediately cancelled with no refund:
I, the undersigned, certify that:
a. I have not left the state of Vermont for any reason except essential travel in the past 14 days; OR
b. I have completed a 14-day self-quarantine and have not left the state of Vermont since completing this quarantine; OR
c. I have been in a county in NY, RI, MA, ME, NH, or CT with fewer than 400 active COVID-19 cases per million, as set forth on the Vermont Agency of Commerce and Community Development’s website, and I did not travel to Vermont by air or bus, and I have registered with the Vermont Department of Health’s Sara Alert system (for information related to completing this form, visit accd.vermont.gov/coc) and will provide updates to that system daily; OR
d. I am a critical worker as defined by the State of Vermont.
2. I also certify that I have not had close contact within the past 14 days with a person confirmed to have COVID-19.
3. I also certify that I do not currently, and have not had in the past 24 hours, any of the following symptoms:
• A fever above 100.4° F / 38° C, or felt feverish;
• Muscle pain;
• Sore throat;
• New loss of taste or smell
4. I also certify that all persons in my care who are included in this reservation meet the criteria described in §§1-3 above. A list of their names is included below.
Important: I have read and understand this entire Certificate of Compliance (COC) and make the above certifications under the pains and penalties of perjury. In addition to providing this to the State of Vermont, I will email my affirmative consent to the terms of the COC to at least 24 hours before the arrival date or my reservation will be cancelled without refund,
Waiver of Liability & Hold Harmless Agreement
Upon arrival we ask that you sign the Waiver of Liability & Hold Harmless Agreement, without which your reservation will be cancelled without refund.
Waiver of Liability & Hold Harmless Agreement:
In consideration for making a reservation for a stay at Inn at Charlotte B&B (hereinafter the “Provider or Provider”), I, on behalf of myself and any persons included in this reservation for whom I have the capacity to contract, hereby acknowledge and agree to the following: 1. I understand the hazards of the novel coronavirus (“COVID-19”) and am familiar with the Centers for Disease Control and Prevention (“CDC”) guidelines regarding COVID-19. I acknowledge and understand that that the circumstances regarding COVID-19 are changing from day to day and that, accordingly, the CDC guidelines are regularly modified and updated and I accept full responsibility for familiarizing myself with the most recent updates. 2. Notwithstanding the risks associated with COVID-19, which I readily acknowledge, I hereby willingly choose to stay with the Provider. 3. I and all persons included in this reservation acknowledge and fully assume the risk of illness or death related to COVID-19 arising from my being on the Provider’s premises and hereby RELEASE, WAIVE, DISCHARGE, AND COVENANT NOT TO SUE (on behalf of myself and any persons for whom I have the capacity contract) Heart of the Village Inn, their owners, officers, directors, agents, employees, associated corporations and LLC and assigns (the “RELEASEES”) from any liability related to COVID-19 which might occur as a result my being on the Provider’s premises. 4. I and all persons included in this reservation shall indemnify, defend and hold harmless the RELEASEES from and against any and all claims, demands, suits, judgments, losses or expenses of any nature whatsoever (including, without limitation, attorneys’ fees, costs and disbursements, whether of in-house or outside counsel and whether or not an action is brought, on appeal or otherwise), arising from or out of, or relating to, directly or indirectly, the infection of COVID-19 or any other illness or injury. 5. It is my express intent that this Waiver and Hold Harmless Agreement shall bind any assigns and representatives, and shall be deemed as a RELEASE, WAIVER, DISCHARGE, AND COVENANT NOT TO SUE the above-named RELEASEES. This Agreement and the provisions contained herein shall be construed, interpreted and controlled according to the laws of the State of Vermont. I HEREBY KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO A JURY TRIAL OF ANY DISPUTE ARISING IN CONNECTION WITH THIS AGREEMENT. IN SIGNING THIS AGREEMENT AND BY MAKING A RESERVATION FOR A STAY WITH THE PROVIDER, I ACKNOWLEDGE AND REPRESENT THAT I have read the foregoing Wavier of Liability and Hold Harmless Agreement, understand it and sign it voluntarily as my own free act and deed; no oral representations, statements, or inducements, apart from the foregoing written agreement, have been made; I am at least eighteen (18) years of age and fully competent; and I execute this Agreement for full, adequate and complete consideration fully intending to be bound by same.
Important: I have read and understand this entire Waiver of Liability & Hold Harmless Agreement and make the above certifications under the pains and penalties of perjury. I will email my affirmative consent to the terms of Waiver of Liability & Hold Harmless Agreement to at least 24 hours before the arrival date or my reservation will be cancelled without refund, I will provide a signed copy of this Certificate via email to firstname.lastname@example.org.
Review of Executives Orders, Health/COVID-19 Safety Guidelines and Other Information With Links
Per Vermont Governor's Executive Order 01-20 and its various Directives and Addendums, and per State of Vermont Sector-Specific Guidance in effect as of June 5, 2020:* At this time, only the following individuals may stay at our Inn:- Vermont residents.- Travelers who travel from a county with a similar active COVID-19 caseload as Vermont as identified by the Vermont Agency of Commerce and Community Development guidelines.- Travelers from a high-risk area not identified as having a similar active COVID-19 caseload if they complete a quarantine in Vermont before arriving at a lodging property.- EFFECTIVE 6/15: Travelers may complete either: (i) complete a 14-day quarantine; or (ii) complete a 7-day quarantine followed by a negative test – in their home state and enter Vermont without further quarantine restrictions if they drive directly from their home via their personal vehicle.- EFFECTIVE 6/15: Travelers may complete either: (i) a 14 day quarantine; or (ii) a 7-day quarantine followed by a negative test – in a Vermont lodging establishment regardless of destination origin or manner of travel (travelers must stay in their quarantine location for the duration of quarantine other than to travel to and from a test site).* Primary guests are required to provide (via email) a copy of a driver's license and completed a Health Questionnaire / Certificate of Compliance for each guest in their party within 24 hours of booking.* Out-of-state guests are advised to register with Sara Alert to get daily reminders via text, email or phone from the Vermont Department of Health.* Guests understand and agree that the risk of COVID-19 exposure will still exist. If symptoms begin during guests' stay they will be asked to leave and return home if possible. If departure is not possible, guests must self-isolate for the remainder of their stay and the Vermont Department of Health must be contacted immediately. If a guest is exposed to COVID-19 or contracts it during their stay and has to self-quarantine at the Inn, additional charges based on the original nightly rates will apply.* Only registered guests listed on the reservation are allowed on the property grounds and in guestrooms. Personal visitors/companions are not authorized to enter the property at any time.* Guests may not enter the premises if they have symptoms of respiratory illness. If a guest has signs of sickness, such guest must reschedule their stay.* Guests are not required to wear masks in common indoor areas but may do so for personal reasons. Additional guidance may be provided in the courtesy reminder email sent 7 days prior to the scheduled arrival date.* Guests agree to avoid in-person contact with innkeepers and other guests if necessary.* During your visit/stay at Heart of the Village Inn:- Sanitize hands with alcohol hand wash before entry.- Use tissues to capture any coughs or sneezes.- Regularly wash hands.- Keep a sensible distance from each other and avoid contact.
Housekeeping / Room Service:
* Rooms Service and housekeeping in a traditional sense, including turn-down service, are not offered.
* Innkeepers will not be entering guest rooms during your stay. Upon request, fresh towels & toiletries will be dropped off by your door.
* Guests are responsible for putting their trash into any one of the black plastic trash cans found outside around the Inn grounds. There should be one within view of your room door. Be sure to put the lid on tightly.
The Inn will not be serving any food at this time. We ask that you only eat takeout and pre-prepared foods in your room with your own utensils. Of course, please be as tidy and clean as possible and dispose of waste properly. No cooking.
THE INN AT CHARLOTTE B&B ASSURES YOU A SPARKLING CLEAN INN
At the Inn at Charlotte we practice the highest standards of cleanliness to assure you a safe and healthy stay. Following recommendations from the Centers for Disease Control and Prevention (CDC), we practice rigorous cleaning procedures, food safety practices and personal hygiene techniques throughout the entire property, cleaning practices that are effective at combating viruses. These include: meticulously cleaned en suite bathrooms, regularly sanitized doorknobs and other surfaces and personal hygiene techniques such as frequent and vigorous handwashing with soap and water for at least 20 seconds.The CDC emphatically encourages all of us to frequently & vigorously wash our hands for 20 seconds at a time. We ask visitors wear a mask and keep at least six feet from others when outside their room. Of course, in your room no mask is required.
We are not alone in this. The Vermont state gov't is trying its best to help the food and hospitality industries. The people of Vermont are supportive of these efforts. We personally have sisters working in the health industry in Boston and Washington state, one a nurse in a Covid19 unit. We are acutely aware of the seriousness of the pandemic. Everyone please social distance, wash your hands, follow the news & recommendations. When the time is right, think of us and come to Vermont, breathe the air, see the hills, and delight.
Peace and love,
Duker and Josefina Bower